Shipping policy

DELIVERY POLICY

Specific Times: We are unable to guarantee delivery at a specific time. However, we do our best to meet your delivery request. Your order is unique as each and every arrangement is; therefore it needs to be designed, packed and made ready for the delivery. Simply, we need time to do it and be able to send it with our delivery person or service. You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request. If your request can't be met, we will let you know.

If No One is Home: Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.

Recipient May be Contacted: In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.

Request to Leave Item at Door: The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty product due to this special request.